Support | J. Søgaard Apps

Support Hub

Here to keep your favorite apps running perfectly.

Thanks for using my apps from the App Store. Whether you need help, want to suggest a feature, or spotted a bug, I'm right here with direct, personal support within 24 hours.

Email jsogaardcom@gmail.com

4.8 ★

Average rating across all active App Store titles—users love how polished and reliable the experience is.

<24h

Typical response time for support requests, directly from the developer who built the product.

Global

Support in English plus friendly, practical guidance for users worldwide.

How I can help

One inbox. Direct answers.

Feature Requests

Have an idea? Tell me what would make the app even better. Your suggestions shape the roadmap.

Bug Reports

Ran into something odd? Send a quick note including screenshots or steps. Patches go out fast.

Account & Billing

Lost access or subscription not syncing? I can safely restore purchases and troubleshoot account issues.

Support Process

What to expect when you reach out.

1. Share your story

Let me know which app you're using, what you expected, and what actually happened. Every detail helps.

2. Personal reply

I review all messages myself. Expect a thoughtful response with next steps, usually within a few hours.

3. Follow-through

Together we'll verify the fix, schedule future enhancements, or close the loop—whatever the solution calls for.

Need help right now?

I'm ready to assist with anything—from tricky sync issues to unexpected crashes. The fastest route is a direct email.

jsogaardcom@gmail.com

Avg 6h response time Direct access to the developer Privacy-first support